Last month NiftyTable published stats showing that more than half of the traffic going to the major NFT sites was coming from Twitter. At face value, that means more than half of the traffic across several sites for essentially an entire industry coming from one site… that’s insanity! But we need to consider a few things to put that into context. Traffic stats mean people are very regularly clicking links on one site and being taken to another. Not just once, but all the time. This would primarily be driven by discovery, new people finding new artists they are interested in learning more about. Now there are unquestionably lots of Discord servers filled with NFT discussions, but those are largely contained groups who follow each other on the NFT platforms as well, so there’s not a lot of discovery going on beyond the first introductions. (Some of you will note that discoverability is the number one thing I’ve been saying NFT platforms need to work on.) Facebook as well has some chatter, but again it’s not really a place people are discovering new work so much as seeing work from people they are already following or connected to.
Conversely, sites (or apps) like Clubhouse, Instagram and Twitter are more outwardly focused – that is, unless you have a private account, one of the features of these platforms is that they potentially act as a megaphone and can show you off to a much larger audience than you might have on your own. One might think that Instagram, being a primarily visual platform might be the most useful here when it comes to new artist discovery. Similarly the sheer number of Clubhouse rooms dedicated to giving new artists space to talk about or “shill” (I hate that term) their own work would suggest that a lot of discovery is happening there. That said, Instagram and Clubhouse are similar in that they don’t allow linking to other sites. You simply can’t post a clickable link. This means even if you do post (or talk about) a link someone needs to either retype it or copy and paste it into another browser tab, in which case traffic statistics would not know the origin of the that click. So I suspect it’s highly likely that traffic being driven by both Instagram and Clubhouse is being significantly underreported. To what extent it’s impossible to say, but the assumption that no real traffic is coming from those sites is probably incorrect.
But it’s not just technical luck either. No matter how that gets refactored there’s no getting around the fact that a lot of traffic is coming from Twitter, and there’s a reason for that. Clubhouse is fleeting – if you aren’t in the room you miss it. Instagram is more portfolio-ish, comment threads are silo’d and sharing work that you find and like is difficult. Instagram is also afraid of female nipples, among others things, which results in a lot of self censorship and a lot of posts being taken down for violating “community guidelines.” While not all art has nipples, some art does and if a platform is restricting what some artists can do other artists are going to be cautious about using it, even unintentionally. Twitter is non of those things. Sure it’s ephemeral to a degree, but you can easily search and find older posts and connecting different people and disparate conversations is a snap. And showing off artwork, your own or others, is really easy. And it’s also now, in that when there’s a hot topic of the moment, whatever that moment is, everyone knows they can go to Twitter and talk to people about it.
And it’s not insignificant that none of the NFT platforms really have a way to connect with people. Sure you can follow artists you like, sure they will shuffle you along to their Discord servers, and sure some are promising that they have a social component in the works, but right now onsite, there’s nothing social happening. So people go to Twitter, because that’s where all the social is happening.
I was one of the first 140 people to join Twitter in 2006 and a quick look at my archives shows that as much as I’ve loved it, I’ve been critical of the platform for a very long time now. I’ve come close to leaving several times. But I’m still there and I still use it because as annoying as it is for somethings, it’s incredibly valuable for others. Being able to engage with a community is one of those valuable things. As you can imagine after being on a site for 15 years, people ask me all the time if they should be on Twitter. These days, and for quite some time now, I most often tell them no. In general with social media I think it’s better to not do something than to do it poorly, and to do Twitter correctly you need to invest time in it. This is something most people are not willing to do. They want to create an account, post something once or twice a month and then suddenly have thousands of millions of followers. That’s simply not how it works. You have to be engaged, invested, and understand the social norms of the place. So I’ve told people that if they’ve already been on Twitter and have a community there then they should use that, but if they don’t not to bother trying to start at this point.
I think my position on that has evolved in the recent weeks. It’s becoming more and more clear that the vast majority of the discovery, commentary, meta-commentary, community engagement and (barf)networking is happening on Twitter. Not just randomly, this is where people are asking for recommendations, where introductions are being made, where friendships are forming and where connections are being made. Which, oddly, is what Twitter used to be really good at before it got distracted by trying to be “where breaking news happens” or whatever crap marketing line they were using was. Now, my earlier position still holds true – if you aren’t willing or able to commit several hours a week at the very least to interacting with people on Twitter, that is not just posting, but actually engaging, then I still don’t think you should use the site. But if you have an account already which you just aren’t using, or you are willing to put in the work to build up a new one, there’s really no better place right now for interacting with other artists, collectors, and various people of similar interests. It’s not make or break, but it’s noteworthy enough and a shift in what I’ve been vocal about so I thought it should be mentioned. Hope that’s helpful.